COMETAL ENGINEERING spa
via Mario Calderara 10/12
25018 Montichiari (BS)

+39 030 9639900

E -mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

After Sales Service

 

Our After Sales Service is at the full disposal of our Customers, offering a complete range of services.

The After Sales Service assures a competent and customer tailored technical assistance as well as a fast supply of original spares parts for all the plants and the machines manufactured by Cometal Engineering in its history. Business efficiency is only one of our goals: we are quickly able to design and supply new parts in a very short time.
In addition, the After Sales Service is able to assist the customer on site in the shortest technical times thanks to the skilled staff of engineers specialized in mechanical hydraulic, software and electronics field. The After Sales Service, operates in close relationship with the Engineering Division, and is structured as an independent unit, easily reachable to offer competent technical suggestions in a very short time or to schedule an intervention.
Other activities offered by the After Sales Service are:

Software Support:

This service uses a high speed connection and software system to link our customers machine with our offices live support. This type of connection allows our staff to be online 24/7 with the customer system and quickly resolve any issue to minimize the downtime.

Contracts of preventive or programmed maintenance:

With the contemporary supply of the necessary spares, to minimize the times of stop of the plants.

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